Diagnostic
LEARNING EXPERIENCE ARCHITECTURE
Targeting Solutions
A metric to hit, a safer way of working, a team that’s growing, people ready for the next role. Start with the reason — then diagnose what will make real impact.
Begin the diagnosticWHO IS REQUESTING THIS
Where should the report go?
The full report is shown at the end and prepared for this person.
START WITH THE REASON
What needs to change?
Describe the business problem, performance gap, or opportunity in plain language.
SOURCE MATERIAL
Anything that may help?
Optional. Add case studies, images, notes, or clips under 3 minutes. Clips are reviewed from stills at the start, middle, and end, not watched in full. Files are not stored after this session, and they do not override the eight questions.
1 of 8
Are expectations for successful performance clear and consistent?
Tap an answer to continue.
Do people appear to know what they are supposed to do?
Can people demonstrate the required skill when given the opportunity?
Does the current process make the desired behavior easy to perform?
Do people have the tools, information, access, and resources they need?
Do workload, staffing, and time allow people to perform as expected?
Are managers, feedback, incentives, and consequences reinforcing the desired behavior?
Is this a new or recently changed task, process, product, policy, or expectation?